Privacy Policy:
Information about how we process your personal data

1. Identity and contact details

Dansk Center for Integrativ Psykoterapi & Coaching is the data controller responsible for the processing of the personal data we have received about you. You will find our contact details below.

Name: Dansk Center for Integrativ Psykoterapi & Coaching
Address: Rådhusstræde 15, 1466 København K
CVR-nr.: 46702085
Phone: +45 52 73 30 60
Email: kontakt@integrativ-psykoterapi.com

2. What personal data do we process?

We store your contact details. This will typically include your name, email address and/or telephone number, which you have provided yourself in your enquiry.

In addition, we maintain records containing brief notes on matters relevant to the course of therapy, including health information. This processing is carried out on the basis of your explicit consent.

3. Why do we process your personal data?

We process information about you in order to respond to your enquiry. Contact details are processed in connection with accounting and invoicing and in order to contact you, for example if an appointment needs to be changed.

You have the right to withdraw your consent at any time. You can do so by contacting us using the contact details provided above in section 1. In such a case, we will cease processing your personal data going forward. Information that was processed while your consent was valid will continue to be retained to the extent necessary to comply with legal obligations.

4. Who do we share your personal data with?

Your personal data is not sold to third parties and is not transferred to countries outside the EU/EEA.

Our website acts as a data processor. The personal data you enter on the website is stored in the data centres of our web hosting provider.

We also use external service providers, including providers of accounting software and booking systems. These providers act as data processors and process personal data solely on our instructions and in accordance with applicable legislation. We have entered into data processing agreements with all relevant providers, which ensures that the rules governing the protection of your personal data are complied with.

5. How long is your personal data retained?

During an active course of therapy, your data is retained for as long as necessary for us to provide treatment. This will typically be up to one year after your most recent appointment. However, under the rules of the Danish Bookkeeping Act, we are required to retain accounting information relating to your course of therapy for up to six years.

6. Your rights

Under the General Data Protection Regulation (GDPR), you have a number of rights in relation to the processing of your personal data.

You have the right to:

– information
– access
– rectification
– erasure
– restriction of processing
– data portability
– object to processing
– not be subject to a decision based solely on automated processing

You can read more about your rights on the website of the Danish Data Protection Agency (Datatilsynet).

If you wish to exercise your rights, you can contact the data controller. Please see the contact details above.

You also have the right to lodge a complaint with the Danish Data Protection Agency if you are dissatisfied with the way we process your personal data. You can find the Danish Data Protection Agency’s contact details at www.datatilsynet.dk

7. Cookies

We use cookies on our website.

Three categories of cookies are used: necessary, functional and statistical.

Necessary cookies are used automatically and are required for the website to function. Functional and statistical cookies are only used if you give your consent.

The relevant cookies are activated only after you have given your consent. If you do not accept cookies, certain parts of the website may have limited functionality.

Types of cookies

Necessary
Enable basic functions so that the website operates correctly.

Functional
Collect information to improve the user experience and adapt the website to your choices.

Statistical
Collect information about how the website is used so that we can optimise its design, user experience and functionality.